DocTour Kyrgyz

the logo of doctour kyrgyz travel agency in kyrgyzstan since 2009
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Privacy Policy

Privacy Policy for Doctour Kyrgyz

At Doctour Kyrgyz, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, make bookings, or participate in our tours.

1. Information We Collect

We collect information to provide and improve our services. The types of information we gather include:

Personal Information

    • Name, email address, phone number, and mailing address

    • Passport and identification details (for booking and travel arrangements)

    • Special requests or preferences you may specify

Payment Information

    • Billing information, such as billing address and payment method details (handled securely by third-party payment processors)

Technical and Usage Information

    • Information about your interaction with our website, such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use the collected information to:

    • Provide Services: Arrange and confirm tours, process bookings, and communicate essential details.

    • Customer Support: Assist with inquiries, provide support, and improve your experience.

    • Personalization: Tailor tour offerings based on your preferences and specific travel requirements.

    • Marketing and Communication: Send updates, promotions, and relevant travel information (you can opt-out at any time).

    • Improve Operations: Enhance website functionality, analyze usage trends, and improve services.

    • Legal and Security Purposes: Comply with legal requirements, safeguard our operations, and prevent fraud.

3. Information Sharing

We only share your personal information under specific conditions:

    • Service Providers: With trusted partners who assist in providing services, such as payment processors, accommodation providers, and transportation operators.

    • Legal Requirements: When required by law or when necessary to protect our rights, users, or the public.

    • Business Transactions: In cases of business mergers, acquisitions, or reorganizations, your information may be transferred as part of business assets.

We do not sell or rent your personal information to third parties.

4. Data Security

We prioritize the security of your information by using industry-standard encryption, secure servers, and data protection measures. However, no online transmission or storage is completely secure; while we strive to protect your information, we cannot guarantee absolute security.

5. Cookie Policy

Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings via your browser, though disabling cookies may affect some website functionalities.

For further details, please see our Cookie Policy.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it promptly.

7. Your Rights and Choices

You have the right to:

    • Access: Request access to the information we hold about you.

    • Update: Request corrections to any inaccurate or outdated information.

    • Delete: Request deletion of your data, under specific conditions.

    • Withdraw Consent: Withdraw consent to processing where applicable.

To exercise these rights, please contact us as outlined in Section 10.

8. International Data Transfers

If you are located outside of Kyrgyzstan, please note that your information may be transferred, stored, and processed within Kyrgyzstan or other regions as necessary. By using our services, you consent to these transfers.

9. Policy Updates

We may periodically update this Privacy Policy to reflect changes in our practices or regulations. We recommend reviewing this page to stay informed. Continued use of our services signifies acceptance of these updates.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, please reach out to:

Doctour Kyrgyz
Chui avenu 207, Bishkek 720000
Email: support@doctourkyrgyz.com
Phone: +996702602448

Thank you for trusting “Doctour Kyrgyz” to meet your travel needs. We are dedicated to maintaining your privacy and providing you with a secure experience.

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