{"id":1094,"date":"2025-01-13T08:59:05","date_gmt":"2025-01-13T08:59:05","guid":{"rendered":"https:\/\/doctourkyrgyz.com\/?page_id=1094"},"modified":"2026-10-19T10:28:10","modified_gmt":"2026-10-19T10:28:10","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1094\" class=\"elementor elementor-1094\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3f16cc e-flex e-con-boxed e-con e-parent\" data-id=\"4e3f16cc\" data-element_type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8e8f6b ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"6e8e8f6b\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table des mati\u00e8res<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Basculer le sommaire\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Terms_and_Conditions_for_%E2%80%9CDocTour%E2%80%9D_Travel_Agency\" title=\"Conditions g\u00e9n\u00e9rales de l\u2019agence de voyages \u00ab DocTour \u00bb\">Conditions g\u00e9n\u00e9rales pour l'agence de voyage \u00ab DocTour \u00bb<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#1_Acceptance_of_Terms\" title=\"1. Acceptation des conditions\">1. Acceptation des conditions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#2_Our_Services\" title=\"2. Nos services\">2. Nos services<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#3_Booking_and_Payment\" title=\"3. R\u00e9servation et paiement\">3. R\u00e9servation et paiement<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Booking_Process\" title=\"Processus de r\u00e9servation\">Processus de r\u00e9servation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Conclude_the_agreement\" title=\"Conclure l&#039;accord\">Conclure l'accord<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Payment_Terms_for_deposit\" title=\"Conditions de paiement (pour l&#039;acompte)\">Conditions de paiement (pour l'acompte)<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Bank_1_O_bank\" title=\"Bank #1 (O! bank)\">Bank #1 (O! bank)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Bank_2_CJSC_BANK\" title=\"Bank #2 (CJSC BANK)\">Bank #2 (CJSC BANK)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Cancellation_Policy\" title=\"Politique d&#039;annulation\">Politique d'annulation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#4_Pricing_and_InclusionsExclusions\" title=\"4. Tarification et inclusions\/exclusions\">4. Tarification et inclusions\/exclusions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Pricing\" title=\"Tarification\">Tarification<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Pricing_for_Private_Tours\" title=\"Pricing for Private Tours\">Pricing for Private Tours<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Inclusions_and_Exclusions\" title=\"Inclusions et exclusions\">Inclusions et exclusions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#5_Travel_Documentation_and_Requirements\" title=\"5. Documents de voyage et exigences\">5. Documents de voyage et exigences<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Passport_and_Visa\" title=\"Passeport et Visa\">Passeport et Visa<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Travel_Insurance\" title=\"Assurance Voyage\">Assurance Voyage<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#6_Health_Fitness_and_Safety\" title=\"6. Sant\u00e9, Forme Physique et S\u00e9curit\u00e9\">6. Sant\u00e9, Forme Physique et S\u00e9curit\u00e9<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Health_and_Fitness_Requirements\" title=\"Exigences en mati\u00e8re de sant\u00e9 et de forme physique\">Exigences en mati\u00e8re de sant\u00e9 et de forme physique<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Safety\" title=\"S\u00e9curit\u00e9\">S\u00e9curit\u00e9<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#7_Liability_and_Limitations\" title=\"7. Responsabilit\u00e9 et Limitations\">7. Responsabilit\u00e9 et Limitations<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Limitation_of_Liability\" title=\"Limitation de responsabilit\u00e9\">Limitation de responsabilit\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Third-Party_Services\" title=\"Services tiers\">Services tiers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#8_Changes_and_Cancellations_by_Us\" title=\"8. Modifications et Annulations par Nos Soins\">8. Modifications et Annulations par Nos Soins<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Changes_to_Itineraries\" title=\"Modifications des itin\u00e9raires\">Modifications des itin\u00e9raires<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Tour_Cancellations\" title=\"Annulations de circuits\">Annulations de circuits<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#9_Code_of_Conduct\" title=\"9. Code de conduite\">9. Code de conduite<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#10_Intellectual_Property\" title=\"10. Propri\u00e9t\u00e9 intellectuelle\">10. Propri\u00e9t\u00e9 intellectuelle<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#11_Privacy_Policy\" title=\"11. Politique de confidentialit\u00e9\">11. Politique de confidentialit\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#12_Changes_to_Terms_and_Conditions\" title=\"12. Modifications des termes et conditions\">12. Modifications des termes et conditions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#13_Governing_Law_and_Dispute_Resolution\" title=\"13. Droit applicable et r\u00e9solution des litiges\">13. Droit applicable et r\u00e9solution des litiges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#14_Contact_Us\" title=\"14. Contactez-nous\">14. Contactez-nous<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Email\" title=\"Courriel :\">Courriel :<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/doctourkyrgyz.com\/fr\/terms-and-conditions\/#Phone\" title=\"T\u00e9l\u00e9phone :\">T\u00e9l\u00e9phone :<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Terms_and_Conditions_for_%E2%80%9CDocTour%E2%80%9D_Travel_Agency\"><\/span>Conditions g\u00e9n\u00e9rales pour l'agence de voyage \u00ab DocTour \u00bb<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><\/p>\n<p>&#8220;DocTour&#8221;, &#8220;DocTour Kyrgyz&#8221; &amp; &#8220;DocTour Travel&#8221; are the brand names of a legal entity incorporated under the laws of the Kyrgyz Republic. The company&#8217;s Enterprise Identification Number (ENN\/TIN) is 11806197650036. Regestration number (KATTOO) 002-2025-169-4071; OKPO 34026301.<\/p>\n<p>Toute utilisation, reproduction ou d\u00e9formation du nom de marque \u00ab DocTour \u00bb sans l\u2019autorisation expresse de l\u2019entrepreneure individuelle Olga Nikolaevna Tushkova sera consid\u00e9r\u00e9e comme une violation des r\u00e9glementations applicables en mati\u00e8re de propri\u00e9t\u00e9 intellectuelle et commerciale selon les lois de la R\u00e9publique kirghize.<\/p>\n<p><\/p>\n<p>Bienvenue chez DocTour ! En acc\u00e9dant \u00e0 notre site web et en r\u00e9servant des circuits avec nous, vous (\u00ab Utilisateur \u00bb ou \u00ab Vous \u00bb) acceptez les pr\u00e9sentes Conditions g\u00e9n\u00e9rales. Veuillez lire attentivement ces conditions car elles r\u00e9gissent l'utilisation de nos services et vos obligations lors de la r\u00e9servation d'un circuit.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_Acceptance_of_Terms\"><\/span>1. Acceptation des conditions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>En utilisant le site DocTour ou en r\u00e9servant nos circuits, vous confirmez avoir lu, compris et accept\u00e9 ces Conditions g\u00e9n\u00e9rales. Si vous n'\u00eates pas d'accord, veuillez vous abstenir d'utiliser nos services.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Our_Services\"><\/span>2. Nos services<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>DocTour est sp\u00e9cialis\u00e9 dans l'organisation de voyages et d'exp\u00e9riences touristiques au Kirghizstan, Kazakhstan, Ouzb\u00e9kistan, Azerba\u00efdjan et Russie, incluant des circuits guid\u00e9s, activit\u00e9s d'aventure, excursions culturelles et itin\u00e9raires personnalis\u00e9s. Chaque forfait comprend une description des services fournis, mais la disponibilit\u00e9 et les d\u00e9tails peuvent changer. Nous nous r\u00e9servons le droit de modifier ou d'interrompre toute partie de nos services si n\u00e9cessaire.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Booking_and_Payment\"><\/span>3. R\u00e9servation et paiement<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Booking_Process\"><\/span>Processus de r\u00e9servation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>All bookings must be made through our official website (www.doctourkyrgyz.com), email (support@doctourkyrgyz.com), Business WhatsApp (+996702396959), Company&#8217;s Instagram (@doctour_travel), Facebook (Kyrgyzstan Tour Packages<span style=\"font-size: 16px;\">), ou autres canaux autoris\u00e9s.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Un acompte (\u00e0 partir de 20%) du montant est requis au moment de la r\u00e9servation pour confirmer votre r\u00e9servation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Conclude_the_agreement\"><\/span>Conclure l'accord<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Once the booking is done, we will conclude the agreement, then we will send you the invoice to pay the deposit amount, the rest amount you can pay in cash or by card upon arrival to our manager or the guide.\u00a0<\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Payment_Terms_for_deposit\"><\/span>Conditions de paiement (pour l'acompte)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The balance of the payment is due 7 business days before the start of the tour.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Accepted payment methods include credit cards, cash, bank transfers, Western Union, MoneyGram, Paysend, Mbank, Revolut etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p>Les paiements doivent \u00eatre effectu\u00e9s au nom de Tushkova Olga Nikolaevna.\u00a0<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Bank_1_O_bank\"><\/span>Bank #1 (O! bank)<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Account No. USD 1250329932178408;<\/li>\n<li>BIC : 125003;<\/li>\n<li>Nom de la banque : Acc. KZ496010011000046794<\/li>\n<li>O!Bank OJSC<\/li>\n<li>Adresse : 390, rue Frunze, Bishkek, 720033, R\u00e9publique kirghize<\/li>\n<li>BIN: 000000000000<\/li>\n<li>SWIFT: MAKAKG22<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Bank_2_CJSC_BANK\"><\/span>Bank #2 (CJSC BANK)<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Business Account Details:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Beneficiary name: Pe Tushkova Olga Nikolaevna\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Beneficiary account (USD): 1285330005911309<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">SWIFT: KICBKG22<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Beneficiary bank: CJSC Kyrgyz Investment and Credit Bank, Bishkek, Kyrgyz Republic<\/li>\n<\/ul>\n<p>Correspondent bank:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">CitiBank NA<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">New York, USA<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">SWIFT: CITIUS33<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Account #of KICB: 36479471<\/li>\n<\/ul>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Cancellation_Policy\"><\/span>Politique d'annulation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Si le client annule le circuit :<\/p>\n<ul>\n<li>More than 30 days before the start: Full refund minus transaction fees.<\/li>\n<li>15-30 days before the start: 50% refund.<\/li>\n<li>Less than 15 days before the start: No refund.<\/li>\n<\/ul>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Pricing_and_InclusionsExclusions\"><\/span>4. Tarification et inclusions\/exclusions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Pricing\"><\/span>Tarification<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>All prices are quoted in USD, EUR, Kyrgyz SOM.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-pm-slice=\"1 1 []\"><span class=\"ez-toc-section\" id=\"Pricing_for_Private_Tours\"><\/span><strong>Pricing for Private Tours<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Prices for private tours are available upon request, as each tour is individually tailored to the client\u2019s preferences, travel dates, group size, accommodation requirements, transportation, selected activities, and other specific arrangements.<\/p>\n<p>The final price is determined based on the agreed itinerary and the services included. Any changes to the program or additional requests may result in additional charges, which will be communicated to the client for approval before confirmation.<\/p>\n<p data-pm-slice=\"1 1 []\">Prices are valid according to the conditions specified in the individual quotation. Any services not expressly included in the confirmed itinerary or agreement will be charged separately, where applicable.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Inclusions_and_Exclusions\"><\/span>Inclusions et exclusions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Les inclusions du circuit, telles que l\u2019h\u00e9bergement, les repas et le transport, sont d\u00e9taill\u00e9es dans chaque forfait.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Les exclusions comprennent g\u00e9n\u00e9ralement les d\u00e9penses personnelles, excursions optionnelles, assurance voyage et autres services non explicitement mentionn\u00e9s dans la description du circuit.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Travel_Documentation_and_Requirements\"><\/span>5. Documents de voyage et exigences<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Passport_and_Visa\"><\/span>Passeport et Visa<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Il incombe au voyageur de s'assurer qu'il poss\u00e8de un passeport valide et les visas n\u00e9cessaires pour le Kirghizistan, le Kazakhstan, l'Ouzb\u00e9kistan, l'Azerba\u00efdjan, l'Arm\u00e9nie, la G\u00e9orgie, la Russie, la Tha\u00eflande et l'Inde. DocTour n'est pas responsable des retards ou probl\u00e8mes li\u00e9s \u00e0 une documentation inad\u00e9quate.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Travel_Insurance\"><\/span>Assurance Voyage<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Nous recommandons vivement de souscrire une assurance voyage compl\u00e8te pour couvrir les risques potentiels, y compris les annulations, les urgences m\u00e9dicales et la perte de biens. L'assurance voyage est \u00e0 la charge du voyageur et n'est pas incluse dans nos forfaits.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Health_Fitness_and_Safety\"><\/span>6. Sant\u00e9, Forme Physique et S\u00e9curit\u00e9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Health_and_Fitness_Requirements\"><\/span>Exigences en mati\u00e8re de sant\u00e9 et de forme physique<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Certaines excursions peuvent comporter des activit\u00e9s physiques (par exemple, randonn\u00e9e, \u00e9quitation) et n\u00e9cessitent un niveau de forme physique de base. En r\u00e9servant, vous confirmez \u00eatre en bonne condition physique pour participer et acceptez tous les risques associ\u00e9s.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>DocTour n'est pas responsable des blessures, maladies ou probl\u00e8mes de sant\u00e9 survenant pendant le circuit.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Safety\"><\/span>S\u00e9curit\u00e9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Bien que DocTour fasse tout son possible pour assurer votre s\u00e9curit\u00e9, le voyage comporte intrins\u00e8quement certains risques. Nous ne sommes pas responsables des blessures personnelles ou incidents r\u00e9sultant des activit\u00e9s entreprises durant le circuit, y compris les activit\u00e9s optionnelles qui ne font pas partie de l'itin\u00e9raire pr\u00e9vu.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_Liability_and_Limitations\"><\/span>7. Responsabilit\u00e9 et Limitations<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Limitation_of_Liability\"><\/span>Limitation de responsabilit\u00e9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>DocTour ne saurait \u00eatre tenu responsable des dommages indirects ou accessoires, y compris mais sans s'y limiter, les blessures, vols, pertes de biens ou retards pouvant survenir durant votre voyage.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Nous ne pouvons \u00eatre tenus responsables des retards, annulations ou interruptions dus \u00e0 des catastrophes naturelles, troubles politiques, conditions m\u00e9t\u00e9orologiques ou autres circonstances impr\u00e9vues (\u00ab force majeure \u00bb).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Third-Party_Services\"><\/span>Services tiers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Nous travaillons avec des prestataires ind\u00e9pendants pour certains services, tels que le transport et l\u2019h\u00e9bergement. Bien que nous s\u00e9lectionnions des partenaires r\u00e9put\u00e9s, nous ne sommes pas responsables des actions ou omissions de ces tiers.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"8_Changes_and_Cancellations_by_Us\"><\/span>8. Modifications et Annulations par Nos Soins<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Changes_to_Itineraries\"><\/span>Modifications des itin\u00e9raires<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>DocTour se r\u00e9serve le droit de modifier les itin\u00e9raires en raison des conditions m\u00e9t\u00e9orologiques, des r\u00e9glementations locales ou de circonstances impr\u00e9vues. Tout changement important vous sera communiqu\u00e9 d\u00e8s que possible.<\/li>\n<li>\n<p data-pm-slice=\"1 1 []\">If the client wishes to make any changes to the program during the tour after signing the agreement, additional fees may apply (from 100 USD per change).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tour_Cancellations\"><\/span>Annulations de circuits<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Dans de rares cas, nous pouvons \u00eatre amen\u00e9s \u00e0 annuler un circuit pour des raisons impr\u00e9vues ou un nombre insuffisant de r\u00e9servations. Le cas \u00e9ch\u00e9ant, nous proposerons une date alternative.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"9_Code_of_Conduct\"><\/span>9. Code de conduite<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>Lors de votre participation \u00e0 nos circuits, nous demandons \u00e0 tous les voyageurs de respecter les coutumes locales, les autres participants et notre personnel. Le non-respect d\u2019un comportement respectueux et l\u00e9gal peut entra\u00eener l\u2019arr\u00eat du circuit sans remboursement.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"10_Intellectual_Property\"><\/span>10. Propri\u00e9t\u00e9 intellectuelle<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>Tout le contenu de notre site web, y compris les images, textes et logos, est la propri\u00e9t\u00e9 de DocTour et prot\u00e9g\u00e9 par le droit d'auteur. Vous ne pouvez pas copier, distribuer ou utiliser notre contenu sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"11_Privacy_Policy\"><\/span>11. Politique de confidentialit\u00e9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>Votre utilisation de nos services est \u00e9galement r\u00e9gie par nos <span style=\"text-decoration: underline;\"><a href=\"https:\/\/doctourkyrgyz.com\/fr\/privacy-policy\/\">Politique de confidentialit\u00e9<\/a><\/span>, qui expliquent comment nous collectons, utilisons et prot\u00e9geons vos informations personnelles.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"12_Changes_to_Terms_and_Conditions\"><\/span>12. Modifications des termes et conditions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>DocTour se r\u00e9serve le droit de modifier ces Termes et Conditions \u00e0 tout moment. Toute modification sera publi\u00e9e sur notre site web, et votre utilisation continue de nos services signifie votre acceptation des conditions mises \u00e0 jour.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"13_Governing_Law_and_Dispute_Resolution\"><\/span>13. Droit applicable et r\u00e9solution des litiges<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>Ces Conditions G\u00e9n\u00e9rales sont r\u00e9gies par la l\u00e9gislation kirghize. En cas de litige, nous encourageons une r\u00e9solution \u00e0 l\u2019amiable, mais si n\u00e9cessaire, les diff\u00e9rends seront tranch\u00e9s par les tribunaux du Kirghizistan.<\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"14_Contact_Us\"><\/span>14. Contactez-nous<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p>Pour toute question ou pr\u00e9occupation concernant ces Conditions G\u00e9n\u00e9rales, veuillez nous contacter :<\/p>\n<p><\/p>\n<p>DocTour : Chui Avenu 207, Bishkek 720000<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Email\"><\/span>Courriel :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"mailto:support@doctourkyrgyz.com\">support@doctourkyrgyz.com<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Phone\"><\/span>T\u00e9l\u00e9phone :<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>+996702602448 (WhatsApp)<\/li>\n<\/ul>\n<p><\/p>\n<p>Merci d'avoir choisi DocTour, nous sommes impatients de vous offrir une exp\u00e9rience de voyage inoubliable en Asie centrale !<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions for &#8220;DocTour&#8221; Travel Agency &#8220;DocTour&#8221;, &#8220;DocTour Kyrgyz&#8221; &amp; &#8220;DocTour Travel&#8221; are the brand names of a legal entity incorporated under the laws of the Kyrgyz Republic. The company&#8217;s Enterprise Identification Number (ENN\/TIN) is 11806197650036. Regestration number (KATTOO) 002-2025-169-4071; OKPO 34026301. Any use, reproduction, or misrepresentation of the &#8220;DocTour&#8221; brand name without the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1094","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - DocTour Kyrgyz<\/title>\n<meta name=\"description\" content=\"Review our Terms and Conditions to understand the rules, guidelines, and policies for using our services. 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