{"id":1094,"date":"2025-01-13T08:59:05","date_gmt":"2025-01-13T08:59:05","guid":{"rendered":"https:\/\/doctourkyrgyz.com\/?page_id=1094"},"modified":"2026-11-09T17:07:53","modified_gmt":"2026-11-09T17:07:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1094\" class=\"elementor elementor-1094\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3f16cc e-flex e-con-boxed e-con e-parent\" data-id=\"4e3f16cc\" data-element_type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8e8f6b ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"6e8e8f6b\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u062c\u062f\u0648\u0644 \u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"\u062a\u0628\u062f\u064a\u0644 \u062c\u062f\u0648\u0644 \u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">\u062a\u0628\u062f\u064a\u0644<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#TERMS_AND_CONDITIONS\" title=\"TERMS AND CONDITIONS\">TERMS AND CONDITIONS<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#DocTour_%E2%80%93_Travel_and_Tour_Services\" title=\"DocTour &#8211; Travel and Tour Services\">DocTour &#8211; Travel and Tour Services<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#1_Company_Information\" title=\"1. Company Information\">1. Company Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#2_Scope_of_Services\" title=\"2. Scope of Services\">2. Scope of Services<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#3_Information_Provided_Before_Booking\" title=\"3. Information Provided Before Booking\">3. Information Provided Before Booking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#4_Booking_Procedure_and_Contract_Formation\" title=\"4. Booking Procedure and Contract Formation\">4. Booking Procedure and Contract Formation<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#41_Booking_Request\" title=\"4.1 Booking Request\">4.1 Booking Request<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#42_Booking_Confirmation\" title=\"4.2 Booking Confirmation\">4.2 Booking Confirmation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#43_Individual_Booking_Terms\" title=\"4.3 Individual Booking Terms\">4.3 Individual Booking Terms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#44_Electronic_Communications\" title=\"4.4 Electronic Communications\">4.4 Electronic Communications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#45_Public_Offer_and_Acceptance\" title=\"4.5 Public Offer and Acceptance\">4.5 Public Offer and Acceptance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#46_Applicable_Civil_Code_Provisions\" title=\"4.6 Applicable Civil Code Provisions\">4.6 Applicable Civil Code Provisions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#5_Prices_and_Payments\" title=\"5. Prices and Payments\">5. Prices and Payments<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#51_Tour_Price\" title=\"5.1 Tour Price\">5.1 Tour Price<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#52_Deposit\" title=\"5.2 Deposit\">5.2 Deposit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#53_Remaining_Balance\" title=\"5.3 Remaining Balance\">5.3 Remaining Balance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#54_Accepted_Payment_Methods\" title=\"5.4. Accepted Payment Methods\">5.4. Accepted Payment Methods<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#55_Payment_Confirmation\" title=\"5.5. Payment Confirmation\">5.5. Payment Confirmation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#56_Bank_Transfer_Details\" title=\"5.6. Bank Transfer Details\">5.6. Bank Transfer Details<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#Bank_1_O_bank\" title=\"Bank #1 (O! bank)\">Bank #1 (O! bank)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#Bank_2_CJSC_BANK\" title=\"Bank #2 (CJSC BANK)\">Bank #2 (CJSC BANK)<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#6_Changes_Requested_by_the_Customer\" title=\"6. Changes Requested by the Customer\">6. Changes Requested by the Customer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#7_Cancellation_by_the_Customer_and_Refunds\" title=\"7. Cancellation by the Customer and Refunds\">7. Cancellation by the Customer and Refunds<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#71_Cancellation_by_the_Customer\" title=\"7.1 Cancellation by the Customer\">7.1 Cancellation by the Customer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#72_Refund_Schedule\" title=\"7.2 Refund Schedule\">7.2 Refund Schedule<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#73_Transaction_and_Payment_Processing_Fees\" title=\"7.3 Transaction and Payment Processing Fees\">7.3 Transaction and Payment Processing Fees<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#74_Refund_Calculation\" title=\"7.4 Refund Calculation\">7.4 Refund Calculation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#75_Refund_Method_and_Processing_Time\" title=\"7.5 Refund Method and Processing Time\">7.5 Refund Method and Processing Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#76_Cancellation_by_DocTour\" title=\"7.6 Cancellation by DocTour\">7.6 Cancellation by DocTour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#77_Mandatory_Consumer_Rights\" title=\"7.7 Mandatory Consumer Rights\">7.7 Mandatory Consumer Rights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#78_Acceptance_of_the_Cancellation_Policy\" title=\"7.8 Acceptance of the Cancellation Policy\">7.8 Acceptance of the Cancellation Policy<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#8_Cancellation_or_Changes_by_DocTour\" title=\"8. Cancellation or Changes by DocTour\">8. Cancellation or Changes by DocTour<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#81_Cancellation_by_DocTour\" title=\"8.1 Cancellation by DocTour\">8.1 Cancellation by DocTour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#82_Insufficient_Participants\" title=\"8.2 Insufficient Participants\">8.2 Insufficient Participants<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#83_Changes_to_the_Itinerary\" title=\"8.3 Changes to the Itinerary\">8.3 Changes to the Itinerary<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#9_Force_Majeure_and_Extraordinary_Circumstances\" title=\"9. Force Majeure and Extraordinary Circumstances\">9. Force Majeure and Extraordinary Circumstances<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#10_Travel_Documents_and_Entry_Requirements\" title=\"10. Travel Documents and Entry Requirements\">10. Travel Documents and Entry Requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#11_Health_Fitness_and_Participation_Requirements\" title=\"11. Health, Fitness and Participation Requirements\">11. Health, Fitness and Participation Requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#12_Safety_Rules_and_Customer_Responsibilities\" title=\"12. Safety Rules and Customer Responsibilities\">12. Safety Rules and Customer Responsibilities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#13_Travel_Insurance\" title=\"13. Travel Insurance\">13. Travel Insurance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#14_Accommodation_Transport_and_Other_Service_Providers\" title=\"14. Accommodation, Transport and Other Service Providers\">14. Accommodation, Transport and Other Service Providers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#15_Delays_and_Changes_During_the_Tour\" title=\"15. Delays and Changes During the Tour\">15. Delays and Changes During the Tour<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#16_Complaints_and_Assistance\" title=\"16. Complaints and Assistance\">16. Complaints and Assistance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#17_Liability\" title=\"17. Liability\">17. Liability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#18_Personal_Data_and_Privacy\" title=\"18. Personal Data and Privacy\">18. Personal Data and Privacy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#19_Website_Content_and_Intellectual_Property\" title=\"19. Website Content and Intellectual Property\">19. Website Content and Intellectual Property<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#20_Website_Availability_and_External_Links\" title=\"20. Website Availability and External Links\">20. Website Availability and External Links<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#21_Applicable_Law_and_Dispute_Resolution\" title=\"21. Applicable Law and Dispute Resolution\">21. Applicable Law and Dispute Resolution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#22_Amendments_to_These_Terms\" title=\"22. Amendments to These Terms\">22. Amendments to These Terms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-50\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#23_Severability\" title=\"23. Severability\">23. Severability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-51\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#24_Contact_Information\" title=\"24. Contact Information\">24. Contact Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-52\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/#Legal_References_%E2%80%93_Kyrgyz_Republic\" title=\"Legal References &#8211; Kyrgyz Republic\">Legal References &#8211; Kyrgyz Republic<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"TERMS_AND_CONDITIONS\"><\/span><b>TERMS AND CONDITIONS<\/b><span class=\"ez-toc-section-end\"><\/span><\/h1><h2><span class=\"ez-toc-section\" id=\"DocTour_%E2%80%93_Travel_and_Tour_Services\"><\/span><b>DocTour &#8211; Travel and Tour Services<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><b>Last updated:<\/b><span style=\"font-weight: 400;\"> 6 November 2026<\/span><\/p><p><span style=\"font-weight: 400;\">These Terms and Conditions govern the use of the website<\/span> <strong>www.<\/strong><b>doctourkyrgyz.com<\/b><span style=\"font-weight: 400;\">\u00a0and the booking and provision of travel and tour services offered under the DocTour trading name.<\/span><\/p><p><span style=\"font-weight: 400;\">Please read these Terms carefully before making a booking. By submitting a booking request, accepting a Booking Confirmation or making a payment, you acknowledge that you have read these Terms. The specific services, dates, prices and conditions of your individual tour will be set out in your Booking Confirmation.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"1_Company_Information\"><\/span><b>1. Company Information<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour is a trading name used by:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal business name:<\/b><span style=\"font-weight: 400;\"> Pe Tushkova Olga Nikolaevna\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brand name: DocTour Kyrgyz, DocTour Travel, DocTour<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal form:<\/b><span style=\"font-weight: 400;\"> Individual Entrepreneur (IE)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Country of registration:<\/b><span style=\"font-weight: 400;\"> Kyrgyz Republic<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registration \/ tax identification number:<\/b><span style=\"font-weight: 400;\"> 11806197650036\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registration number (KATTOO):<\/b><span style=\"font-weight: 400;\"> 002-2025-169-4071<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>OKPO: <\/b><span style=\"font-weight: 400;\">34026301<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registered address:<\/b><span style=\"font-weight: 400;\"> Chui Avenue 207, Bishkek 720000, Kyrgyzstan<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:<\/b> <a href=\"mailto:support@doctourkyrgyz.com\"><span style=\"font-weight: 400;\">support@doctourkyrgyz.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Telephone \/ WhatsApp:<\/b><span style=\"font-weight: 400;\"> +996702396959<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In these Terms, \u201cDocTour\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to the above Individual Entrepreneur operating under the DocTour trading name.<\/span><\/p><p><span style=\"font-weight: 400;\">The contract for the booked services is concluded with the Individual Entrepreneur identified above, and not with a separate legal entity called DocTour.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"2_Scope_of_Services\"><\/span><b>2. Scope of Services<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour offers travel-related services, which may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guided tours and excursions;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trekking and hiking trips;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Horse-riding tours;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cultural and sightseeing tours;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodation arrangements;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transportation arrangements;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-day travel itineraries;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other activities expressly described in the relevant tour offer.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The exact services included in a particular booking are those stated in the tour description and the Booking Confirmation.<\/span><\/p><p><span style=\"font-weight: 400;\">A tour may consist of services provided directly by DocTour and services supplied by third-party providers, such as accommodation establishments, transport companies, guides, restaurants and activity operators.<\/span><\/p><p><span style=\"font-weight: 400;\">The role of DocTour in each booking will be determined by the actual services offered and the applicable law. Where DocTour acts as a tour operator, the statutory duties applicable to tour operators shall apply.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"3_Information_Provided_Before_Booking\"><\/span><b>3. Information Provided Before Booking<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Before confirming a booking, DocTour will provide information relevant to the selected tour, including, as applicable:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tour name and destination;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Travel dates and duration;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Itinerary and planned activities;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodation category and arrangements;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transportation arrangements;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meals included in the price;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Services included and excluded;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Total price and payment currency;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deposit and remaining payment deadlines;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellation and refund conditions;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Physical difficulty and relevant safety information;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any important restrictions or requirements.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Photographs, maps and illustrative materials on the website are provided to help describe the experience. Actual accommodation, vehicles, route conditions and other details may vary where reasonably necessary, provided that the agreed essential characteristics of the booked services are respected.<\/span><\/p><p><span style=\"font-weight: 400;\">If any material information changes before the booking is confirmed, DocTour will communicate the change to the customer.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"4_Booking_Procedure_and_Contract_Formation\"><\/span><b>4. Booking Procedure and Contract Formation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"41_Booking_Request\"><\/span><b>4.1 Booking Request<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">A customer may submit a booking request through the website, email, WhatsApp or another communication channel offered by DocTour.<\/span><\/p><p><span style=\"font-weight: 400;\">A booking request is an enquiry and does not, by itself, guarantee availability or constitute confirmation of a reservation.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"42_Booking_Confirmation\"><\/span><b>4.2 Booking Confirmation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">A booking becomes confirmed when DocTour sends the customer a written Booking Confirmation specifying the agreed services and the applicable payment conditions, and the customer accepts those conditions.<\/span><\/p><p><span style=\"font-weight: 400;\">The Booking Confirmation may be sent by email or another written electronic communication channel.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"43_Individual_Booking_Terms\"><\/span><b>4.3 Individual Booking Terms<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">The Booking Confirmation should include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer&#8217;s name and number of participants;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tour name and destination;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start and end dates;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Itinerary or reference to the agreed itinerary;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodation and transportation arrangements, where applicable;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Total price and currency;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deposit paid or payable;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remaining balance and payment deadline;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellation and refund schedule;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insurance arrangements;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any special conditions agreed by the parties.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If a specific Booking Confirmation contains a term that differs from these general Terms, the specific term will apply only to that booking to the extent that it is lawful and does not reduce mandatory consumer rights.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"44_Electronic_Communications\"><\/span><b>4.4 Electronic Communications<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">The parties may exchange booking requests, confirmations, amendments and other documents electronically, subject to applicable Kyrgyz law.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers should retain copies of their Booking Confirmation, payment receipts and written communications.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"45_Public_Offer_and_Acceptance\"><\/span><b>4.5 Public Offer and Acceptance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">4.5.1. These Terms and Conditions, together with the relevant tour description, price information and other material booking details published on the Website or provided to the Customer before booking, constitute an offer by the Service Provider to enter into a service agreement, to the extent that all essential terms of the relevant agreement are specified or can be determined.<\/span><\/p><p><span style=\"font-weight: 400;\">4.5.2. Where the offer contains all essential terms and expresses the Service Provider&#8217;s intention to enter into an agreement with any person who accepts it, it shall be treated as a public offer in accordance with <strong>Part 2 of Article 398 of the Civil Code of the Kyrgyz Republic.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.3. The Customer accepts these Terms and Conditions as a whole, without conditions, exceptions or reservations, in accordance with <strong>Article 387 and Part 1 of Article 399 of the Civil Code of the Kyrgyz Republic.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.4. Acceptance may be expressed by one or more of the following actions, where applicable to the relevant booking:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">submitting a booking request and expressly confirming acceptance of these Terms and Conditions;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirming the Booking Confirmation in writing, including by email or another electronic communication channel;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">making the required deposit or other payment after receiving the Booking Confirmation and payment instructions;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">taking any other action expressly identified by the Service Provider as an acceptance method.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Such actions may constitute acceptance under <strong>Part 3 of Article 399 of the Civil Code of the Kyrgyz Republic<\/strong>, provided that they are performed within the period specified for acceptance and correspond to the terms of the offer.<\/span><\/p><p><span style=\"font-weight: 400;\">4.5.5. Silence, failure to respond or mere browsing of the Website shall not constitute acceptance of this Agreement, unless otherwise provided by applicable law, in accordance with <strong>Part 2 of Article 399 of the Civil Code of the Kyrgyz Republic.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.6. The Agreement shall be considered concluded when the Service Provider receives the Customer&#8217;s valid acceptance, provided that the parties have agreed on all essential terms of the Agreement, in accordance with <strong>Articles 393 and 394 of the Civil Code of the Kyrgyz Republic.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.7. Where the offer specifies a period for acceptance, the Customer must accept it within that period. The rules governing the acceptance period shall be determined in accordance with <strong>Articles 401 and 402 of the Civil Code of the Kyrgyz Republic.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.8. A response by the Customer proposing different terms shall not constitute acceptance of the original offer and may be treated as a new offer, in accordance with <strong>Article 404 of the Civil Code of the Kyrgyz Republic<\/strong>. Any such changes shall become binding only after they are expressly accepted by the Service Provider in writing.<\/span><\/p><p><span style=\"font-weight: 400;\">4.5.9. The Service Provider may specify the period during which a particular tour offer, price or availability confirmation remains valid. After that period expires, the Customer must request renewed confirmation of availability and price.<\/span><\/p><p><span style=\"font-weight: 400;\">4.5.10. The Agreement may be concluded and exchanged in electronic form. Electronic communications, booking confirmations and payment records may be used as evidence of the parties&#8217; agreement, subject to the applicable requirements of the <strong>Civil Code of the Kyrgyz Republic, including Article 395.<\/strong><\/span><\/p><p><span style=\"font-weight: 400;\">4.5.11. If any provision of these Terms and Conditions conflicts with mandatory provisions of the laws of the Kyrgyz Republic, the mandatory legal provisions shall prevail.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"46_Applicable_Civil_Code_Provisions\"><\/span><b>4.6 Applicable Civil Code Provisions<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">The legal relationship between the Service Provider and the Customer concerning the offer, acceptance and conclusion of this Agreement is governed, in particular, by the following provisions of the Civil Code of the Kyrgyz Republic, Part I:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 393<\/b><span style=\"font-weight: 400;\"> &#8211; Basic provisions on conclusion of a contract;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 394<\/b><span style=\"font-weight: 400;\"> &#8211; Moment of conclusion of a contract;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 395<\/b><span style=\"font-weight: 400;\"> &#8211; Form of a contract;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 396<\/b><span style=\"font-weight: 400;\"> &#8211; Offer;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 397<\/b><span style=\"font-weight: 400;\"> &#8211; Irrevocability of an offer;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 398(1)-(2)<\/b><span style=\"font-weight: 400;\"> \u2014 Invitation to make offers and public offer;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 399(1)-(3)<\/b><span style=\"font-weight: 400;\"> \u2014 Acceptance, including acceptance by performing actions specified in the offer;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 400<\/b><span style=\"font-weight: 400;\"> &#8211; Withdrawal of acceptance;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Articles 401-402<\/b><span style=\"font-weight: 400;\"> \u2014 Acceptance within the specified period or within a reasonable period;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 404<\/b><span style=\"font-weight: 400;\"> &#8211; Acceptance on terms different from those proposed;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Article 387<\/b><span style=\"font-weight: 400;\"> &#8211; Contract of adhesion.<\/span><\/li><\/ul><h2><span class=\"ez-toc-section\" id=\"5_Prices_and_Payments\"><\/span><b>5. Prices and Payments<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"51_Tour_Price\"><\/span><b>5.1 Tour Price<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">The total price and payment currency will be stated in the relevant tour description or Booking Confirmation.<\/span><\/p><p><span style=\"font-weight: 400;\">Unless expressly stated otherwise, the price covers only the services specifically listed as included in the tour.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"52_Deposit\"><\/span><b>5.2 Deposit<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">Unless a different amount is stated in the Booking Confirmation, the customer is required to pay a deposit of <\/span><b>20% of the total tour price<\/b><span style=\"font-weight: 400;\"> to secure the booking.<\/span><\/p><p><span style=\"font-weight: 400;\">The booking confirmation must specify the amount and payment deadline.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"53_Remaining_Balance\"><\/span><b>5.3 Remaining Balance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">Unless otherwise agreed in writing, the remaining balance must be paid no later than <\/span><b>7 calendar days before the tour start date<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">For bookings made less than 7 calendar days before departure, the full payment deadline will be specified in the Booking Confirmation.<\/span><\/p><p><span style=\"font-weight: 400;\">Payment on arrival or in cash is permitted only if expressly agreed in writing by DocTour.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"54_Accepted_Payment_Methods\"><\/span><b>5.4. Accepted Payment Methods<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">DocTour accepts payments through the payment methods made available during the booking process.<\/span><\/p><p><span style=\"font-weight: 400;\">Depending on availability, accepted payment methods may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visa debit and credit cards;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mastercard debit and credit cards;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bank transfers;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other payment methods expressly offered by DocTour.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Card payments are processed through the relevant payment service provider or acquiring bank.<\/span><\/p><p><span style=\"font-weight: 400;\">The availability of Visa and Mastercard payments may depend on the customer&#8217;s country, card issuer and the payment provider&#8217;s requirements.<\/span><\/p><p><span style=\"font-weight: 400;\">Before completing a payment, customers will be informed of the applicable currency and the total amount payable.<\/span><\/p><p><span style=\"font-weight: 400;\">Any currency conversion fees, international transaction fees or other charges imposed by the customer&#8217;s bank or card issuer are the customer&#8217;s responsibility, unless otherwise stated.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour does not request customers to send full card numbers, card security codes (CVV\/CVC) or online banking passwords by email, WhatsApp or other unsecured communication channels.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"55_Payment_Confirmation\"><\/span><b>5.5. Payment Confirmation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">A booking payment will be considered received once the payment has been successfully processed and confirmed by the relevant payment provider or bank.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour will provide a payment confirmation or receipt in accordance with applicable requirements.<\/span><\/p><p><span style=\"font-weight: 400;\">If a card payment is declined or reversed, DocTour may contact the customer to arrange another available payment method.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"56_Bank_Transfer_Details\"><\/span><b>5.6. Bank Transfer Details<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">Where bank transfer is offered, the relevant payment instructions and bank account details will be provided to the customer in the invoice or payment instructions.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers should verify the payment recipient and account details before transferring funds.<\/span><\/p><h4><span class=\"ez-toc-section\" id=\"Bank_1_O_bank\"><\/span><b>Bank #1 (O! bank)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account No. USD 1250329932178408;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0631\u0645\u0632 \u0627\u0644\u0628\u0646\u0643: 125003;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0627\u0633\u0645 \u0627\u0644\u0628\u0646\u0643: \u062d\u0633\u0627\u0628 KZ496010011000046794<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0628\u0646\u0643 O!Bank OJSC<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0627\u0644\u0639\u0646\u0648\u0627\u0646: 390\u060c \u0634\u0627\u0631\u0639 \u0641\u0631\u0648\u0646\u0632\u0647\u060c \u0628\u064a\u0634\u0643\u064a\u0643\u060c 720033\u060c \u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0642\u064a\u0631\u063a\u064a\u0632\u0633\u062a\u0627\u0646<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">BIN: 000000000000<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SWIFT: MAKAKG22<\/span><\/li><\/ul><h4><span class=\"ez-toc-section\" id=\"Bank_2_CJSC_BANK\"><\/span><b>Bank #2 (CJSC BANK)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4><p><span style=\"font-weight: 400;\">Business Account Details:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beneficiary name: Pe Tushkova Olga Nikolaevna\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beneficiary account (USD): 1285330005911309<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SWIFT: KICBKG22<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beneficiary bank: CJSC Kyrgyz Investment and Credit Bank, Bishkek, Kyrgyz Republic<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Correspondent bank:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CitiBank NA<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New York, USA<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SWIFT: CITIUS33<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account #of KICB: 36479471<\/span><\/li><\/ul><h2><span class=\"ez-toc-section\" id=\"6_Changes_Requested_by_the_Customer\"><\/span><b>6. Changes Requested by the Customer<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">A customer who wishes to change the tour dates, number of participants, accommodation, itinerary or other booking details must contact DocTour in writing.<\/span><\/p><p><span style=\"font-weight: 400;\">All requested changes are subject to availability and confirmation by DocTour.<\/span><\/p><p><span style=\"font-weight: 400;\">Additional costs arising from a customer-requested change will be communicated before the change is accepted.<\/span><\/p><p><span style=\"font-weight: 400;\">A change is effective only after written confirmation by DocTour.<\/span><\/p><p><span style=\"font-weight: 400;\">If the requested change cannot be accommodated, the original booking conditions will continue to apply unless the parties agree otherwise or mandatory law provides a different right.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"7_Cancellation_by_the_Customer_and_Refunds\"><\/span><b>7. Cancellation by the Customer and Refunds<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"71_Cancellation_by_the_Customer\"><\/span>7.1 Cancellation by the Customer<span class=\"ez-toc-section-end\"><\/span><\/h3><p>The Customer may cancel a confirmed booking by sending a written cancellation notice to DocTour at <a href=\"mailto:support@doctourkyrgyz.com\"><strong>support@doctourkyrgyz.com<\/strong><\/a> or via the communication channel used to confirm the booking.<\/p><p>The cancellation shall take effect on the date DocTour receives the written cancellation notice.<\/p><p>The applicable refund amount shall be determined by the number of calendar days between the date DocTour receives the cancellation notice and the scheduled start date of the tour.<\/p><h3><span class=\"ez-toc-section\" id=\"72_Refund_Schedule\"><\/span>7.2 Refund Schedule<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Unless a different cancellation policy has been expressly agreed in writing and disclosed to the Customer before payment, the following refund schedule shall apply:<\/p><table><tbody><tr><th>Cancellation notice received<\/th><th>Refund<\/th><\/tr><tr><td><strong>More than 45 calendar days<\/strong> before the tour start date<\/td><td><strong>100% refund<\/strong>, less non-refundable transaction and payment processing fees actually charged in connection with the Customer&#8217;s payment<\/td><\/tr><tr><td><p>Cancellation prior <strong>29-20<\/strong> <strong>calendar <\/strong>days before the tour start date<\/p><\/td><td><strong>50% refund<\/strong> of the total amount paid<\/td><\/tr><tr><td><strong>Less than 19 calendar days<\/strong> before the tour start date<\/td><td><strong>No refund<\/strong>, subject to mandatory rights under applicable law<\/td><\/tr><\/tbody><\/table><p>The cancellation period shall be calculated using calendar days, not business days.<\/p><h3><span class=\"ez-toc-section\" id=\"73_Transaction_and_Payment_Processing_Fees\"><\/span>7.3 Transaction and Payment Processing Fees<span class=\"ez-toc-section-end\"><\/span><\/h3><p>For cancellations made more than 30 calendar days before the tour start date, DocTour may deduct only transaction or payment processing fees that were actually charged and are non-refundable to DocTour by the bank, card acquirer or payment service provider.<\/p><p>No estimated, additional or administrative cancellation fee shall be deducted unless it has been clearly disclosed to the Customer before booking and is permitted by applicable law.<\/p><h3><span class=\"ez-toc-section\" id=\"74_Refund_Calculation\"><\/span>7.4 Refund Calculation<span class=\"ez-toc-section-end\"><\/span><\/h3><p>The refund shall be calculated based on the total amount actually received by DocTour from the Customer for the cancelled booking.<\/p><p>Where the Customer has paid only a deposit, the applicable percentage shall be calculated on the amount actually paid, unless the Booking Confirmation expressly provides otherwise and such provision is lawful.<\/p><p>Any permitted deduction shall be itemised or explained to the Customer.<\/p><h3><span class=\"ez-toc-section\" id=\"75_Refund_Method_and_Processing_Time\"><\/span>7.5 Refund Method and Processing Time<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Approved refunds will normally be made to the original payment method used by the Customer.<\/p><p>If a refund to the original payment method is not reasonably possible, DocTour may agree with the Customer on another lawful refund method.<\/p><p>DocTour will initiate an approved refund within <strong>14 calendar days<\/strong> after confirming the Customer&#8217;s entitlement to the refund. The time required for the funds to appear in the Customer&#8217;s account may depend on the bank, card issuer or payment service provider.<\/p><h3><span class=\"ez-toc-section\" id=\"76_Cancellation_by_DocTour\"><\/span>7.6 Cancellation by DocTour<span class=\"ez-toc-section-end\"><\/span><\/h3><p>If DocTour cancels a confirmed tour, the Customer shall be offered:<\/p><ol start=\"1\"><li><p>A full refund of the amounts paid for the cancelled tour; or<\/p><\/li><li><p>An alternative tour or date, but only if accepted by the Customer.<\/p><\/li><\/ol><p>DocTour shall not impose an alternative tour, travel date or credit voucher on the Customer without the Customer&#8217;s agreement.<\/p><p>Where mandatory law provides additional rights or remedies, those rights shall remain unaffected.<\/p><h3><span class=\"ez-toc-section\" id=\"77_Mandatory_Consumer_Rights\"><\/span>7.7 Mandatory Consumer Rights<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Nothing in this Cancellation Policy excludes, restricts or waives any mandatory rights available to the Customer under the laws of the Kyrgyz Republic or any other applicable consumer protection legislation.<\/p><p>In particular, this Cancellation Policy shall not apply to the extent that a statutory right to cancel, withdraw from the contract or receive a refund gives the Customer more favourable rights.<\/p><h3><span class=\"ez-toc-section\" id=\"78_Acceptance_of_the_Cancellation_Policy\"><\/span>7.8 Acceptance of the Cancellation Policy<span class=\"ez-toc-section-end\"><\/span><\/h3><p>By confirming the booking and making payment, the Customer acknowledges that they have been given the opportunity to review this Cancellation Policy before payment and agrees to its application, subject always to mandatory applicable law.<\/p><h2><span class=\"ez-toc-section\" id=\"8_Cancellation_or_Changes_by_DocTour\"><\/span><b>8. Cancellation or Changes by DocTour<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"81_Cancellation_by_DocTour\"><\/span><b>8.1 Cancellation by DocTour<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">If DocTour cancels a confirmed tour for reasons attributable to DocTour, the customer will be informed as soon as reasonably possible.<\/span><\/p><p><span style=\"font-weight: 400;\">The customer will be offered:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An alternative tour or date, subject to the customer&#8217;s agreement; or<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A refund of payments due under the applicable contract and mandatory law.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">An alternative date or tour will not be imposed on the customer without agreement.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"82_Insufficient_Participants\"><\/span><b>8.2 Insufficient Participants<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">If a tour requires a minimum number of participants, that minimum and the deadline for confirming the tour must be disclosed before booking.<\/span><\/p><p><span style=\"font-weight: 400;\">If the minimum number is not reached and DocTour cancels the tour, the customer will be informed and offered the remedies required by the Booking Confirmation and applicable law.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"83_Changes_to_the_Itinerary\"><\/span><b>8.3 Changes to the Itinerary<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">Travel itineraries may need to be adjusted due to weather, road conditions, safety concerns, access restrictions, operational issues or other circumstances.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour will make reasonable efforts to provide services consistent with the agreed tour.<\/span><\/p><p><span style=\"font-weight: 400;\">Where a proposed change materially affects the essential characteristics of the booked tour, DocTour will inform the customer and seek agreement on an appropriate solution, including an alternative arrangement or refund where required by law.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"9_Force_Majeure_and_Extraordinary_Circumstances\"><\/span><b>9. Force Majeure and Extraordinary Circumstances<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">A force majeure event means an extraordinary circumstance beyond the reasonable control of the affected party that could not reasonably have been avoided and prevents or materially affects performance of the contract.<\/span><\/p><p><span style=\"font-weight: 400;\">Examples may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Natural disasters;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Earthquakes, floods, avalanches or severe weather;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">War, terrorism or serious civil unrest;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Government restrictions or border closures;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Public health emergencies;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Official closure of roads, mountain routes or protected areas;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other circumstances recognised as force majeure under applicable law.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The affected party will notify the other party as soon as reasonably possible and provide relevant information about the effect on the tour.<\/span><\/p><p><span style=\"font-weight: 400;\">The parties will make reasonable efforts to reduce the consequences and agree on an appropriate solution, such as rescheduling, an alternative itinerary or a refund where required by applicable law.<\/span><\/p><p><span style=\"font-weight: 400;\">A force majeure event does not automatically remove all obligations to account for payments received or to comply with mandatory consumer rights.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"10_Travel_Documents_and_Entry_Requirements\"><\/span><b>10. Travel Documents and Entry Requirements<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Customers are responsible for ensuring that they hold valid travel documents and comply with the entry, visa, transit, registration and other immigration requirements of the countries they visit.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers should check requirements with the relevant official authorities before departure.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour may provide general travel information, but such information does not replace official government advice or individual immigration advice.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers must provide accurate information necessary for the organisation of the booked services.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"11_Health_Fitness_and_Participation_Requirements\"><\/span><b>11. Health, Fitness and Participation Requirements<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Some tours involve physical activity, high altitude, uneven terrain, remote locations, horse riding, long journeys or other conditions that may involve additional risks.<\/span><\/p><p><span style=\"font-weight: 400;\">Before booking, customers should carefully review the tour description, difficulty level and participation requirements.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers are responsible for assessing whether they are physically able to participate and should seek medical advice where appropriate.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers must inform DocTour before the tour of any relevant medical condition, allergy, mobility limitation or other circumstance that may reasonably affect their safety or the organisation of the tour.<\/span><\/p><p><span style=\"font-weight: 400;\">Any health information requested by DocTour will be limited to what is reasonably necessary for the organisation and safe provision of the relevant services and will be handled in accordance with the applicable privacy requirements.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour may refuse or discontinue participation in an activity where there is a reasonable and material safety concern. Where possible, DocTour will discuss an appropriate alternative with the customer.<\/span><\/p><p><span style=\"font-weight: 400;\">This section does not exclude liability for a failure by DocTour to fulfil its legal safety obligations.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"12_Safety_Rules_and_Customer_Responsibilities\"><\/span><b style=\"font-style: inherit;\">12. Safety Rules and Customer Responsibilities<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Customers agree to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow applicable laws and local regulations;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow reasonable safety instructions provided by guides and activity leaders;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use safety equipment where required;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect local communities, traditions, religious sites and cultural heritage;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect wildlife and the natural environment;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inform the guide or DocTour promptly about any accident, illness or safety concern;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid conduct that creates a serious risk to themselves or other participants;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow instructions relating to weather, route conditions and emergency procedures.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">For activities such as trekking, horse riding, rafting or off-road travel, customers must comply with the specific safety rules communicated for that activity.<\/span><\/p><p><span style=\"font-weight: 400;\">A customer who refuses to follow reasonable safety instructions may be excluded from an activity where necessary to protect the customer or other participants. Any financial consequences will be assessed under the Booking Confirmation and applicable law.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"13_Travel_Insurance\"><\/span><b>13. Travel Insurance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Travel insurance is an important part of travel preparation.<\/span><\/p><p><b>The insurance arrangements for each tour will be stated in the Booking Confirmation.<\/b><\/p><p><span style=\"font-weight: 400;\">Where DocTour is subject to mandatory insurance obligations under the laws of the Kyrgyz Republic, including <\/span><strong>Article 13 of the Law of the Kyrgyz Republic<\/strong><span style=\"font-weight: 400;\"><strong> \u201cOn Tourism\u201d<\/strong> and applicable implementing regulations, DocTour will arrange the insurance required by law.<\/span><\/p><p><span style=\"font-weight: 400;\">The Booking Confirmation will identify, where applicable:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The insurance provider;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The type of insurance;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The insured period;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The persons covered;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The main insured risks;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The applicable coverage limits;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The procedure for obtaining insurance documents and reporting an insured event.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Customers may also need additional personal travel insurance, including coverage for medical evacuation, repatriation, adventure activities, high-altitude trekking, horse riding or other activities not covered by the applicable policy.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers should review their own insurance policy carefully and ensure that it covers the activities and destinations included in their trip.<\/span><\/p><p><span style=\"font-weight: 400;\">A customer&#8217;s personal insurance does not replace any insurance that DocTour is legally required to arrange.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"14_Accommodation_Transport_and_Other_Service_Providers\"><\/span><b>14. Accommodation, Transport and Other Service Providers<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Some services may be delivered by independent third-party providers, including hotels, guesthouses, transport companies, restaurants, guides and activity operators.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour will communicate the relevant arrangements to the customer and will use reasonable care in selecting and coordinating service providers.<\/span><\/p><p><span style=\"font-weight: 400;\">Where a service forms part of the agreed tour and DocTour is responsible for its organisation, DocTour remains responsible to the customer to the extent required by applicable law, including <\/span><strong>Article 5 of the Law of the Kyrgyz Republic \u201cOn Tourism\u201d.<\/strong><\/p><p><span style=\"font-weight: 400;\">Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.<\/span><\/p><p><span style=\"font-weight: 400;\">A third-party provider may also have its own terms and safety rules. Customers will be informed of material conditions relevant to their booked services.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"15_Delays_and_Changes_During_the_Tour\"><\/span><b>15. Delays and Changes During the Tour<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Travel in mountainous and remote areas may be affected by weather, road conditions, traffic, border procedures, local restrictions and other operational circumstances.<\/span><\/p><p><span style=\"font-weight: 400;\">DocTour will make reasonable efforts to keep the customer informed of material delays or changes and to arrange appropriate alternatives where reasonably possible.<\/span><\/p><p><span style=\"font-weight: 400;\">If a delay or change results from circumstances attributable to DocTour, the customer&#8217;s rights and any applicable remedies will be determined under the Booking Confirmation and applicable law.<\/span><\/p><p><span style=\"font-weight: 400;\">In particular, <\/span><strong>Article 5 of the Law of the Kyrgyz Republic<\/strong><span style=\"font-weight: 400;\"><strong> \u201cOn Tourism\u201d<\/strong> provides for a penalty for certain delays in the departure and\/or return of tourists, except in force majeure circumstances. The statutory amount is 3% of the tour voucher price for each day of delay, subject to a maximum of the total voucher price, unless a higher amount is established by contract.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"16_Complaints_and_Assistance\"><\/span><b>16. Complaints and Assistance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">If a customer experiences a problem before or during the tour, the customer should notify the DocTour representative or guide as soon as reasonably possible so that the issue can be assessed and, where possible, resolved promptly.<\/span><\/p><p><span style=\"font-weight: 400;\">A formal complaint may be submitted using the following contact details:<\/span><\/p><p><b>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:<\/b> <a href=\"mailto:support@doctourkyrgyz.com\"><span style=\"font-weight: 400;\">support@doctourkyrgyz.com<\/span><\/a> <span style=\"font-weight: 400;\"><br \/><\/span><b>Postal address:<\/b><span style=\"font-weight: 400;\"> Chui Avenue 207, Bishkek 720000, Kyrgyzstan<\/span><\/p><p><span style=\"font-weight: 400;\">The complaint should include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer&#8217;s full name;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Booking reference;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tour dates;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Description of the issue;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relevant supporting documents or photographs;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The solution requested by the customer.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">DocTour will acknowledge receipt and review the complaint within a reasonable period, taking into account the nature and complexity of the matter.<\/span><\/p><p><span style=\"font-weight: 400;\">Nothing in this section prevents a customer from exercising statutory rights or contacting the competent consumer protection or other public authority.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"17_Liability\"><\/span><b>17. Liability<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour will perform its contractual obligations with due care and in accordance with the applicable laws of the Kyrgyz Republic.<\/span><\/p><p><span style=\"font-weight: 400;\">The parties&#8217; rights and responsibilities will be determined by the Booking Confirmation, these Terms and applicable law.<\/span><\/p><p><span style=\"font-weight: 400;\">Nothing in these Terms excludes or limits liability for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Death or personal injury where such liability cannot lawfully be excluded;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Intentional misconduct or gross negligence where exclusion is prohibited;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failure to provide agreed services;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Breach of mandatory consumer protection rights;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any other liability that cannot be excluded or limited under applicable law.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Where DocTour is responsible for services provided by its partners as part of an agreed tour, the relevant statutory responsibility under <\/span><strong>Article 5 of the Law of the Kyrgyz Republic<\/strong><span style=\"font-weight: 400;\"><strong> \u201cOn Tourism\u201d<\/strong> applies.<\/span><\/p><p><span style=\"font-weight: 400;\">Customers remain responsible for loss or damage caused by their own unlawful or negligent conduct, subject to applicable law.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"18_Personal_Data_and_Privacy\"><\/span><b>18. Personal Data and Privacy<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour processes personal information necessary to respond to enquiries, manage bookings, provide travel services, communicate with customers and fulfil legal obligations.<\/span><\/p><p><span style=\"font-weight: 400;\">Personal data may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name and contact details;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Booking and payment information;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passport or identification details where necessary;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emergency contact details;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relevant health or accessibility information where necessary for safety;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Travel preferences and communications.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Personal data may be shared with service providers where necessary to organise the booked services, such as accommodation providers, transport companies, guides, insurance providers and payment processors.<\/span><\/p><p><span style=\"font-weight: 400;\">International transfers of personal data will be handled in accordance with applicable data protection requirements.<\/span><\/p><p><span style=\"font-weight: 400;\">Further information about the purposes, legal grounds, retention periods, recipients and data subject rights is provided in the DocTour Privacy Policy:<\/span><\/p><p><a href=\"https:\/\/doctourkyrgyz.com\/ar\/privacy-policy\/\"><b>https:\/\/doctourkyrgyz.com\/privacy-policy\/<\/b><\/a><b>\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Marketing communications will be handled separately from communications necessary to manage a booking. Customers may opt out of marketing communications at any time.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"19_Website_Content_and_Intellectual_Property\"><\/span><b>19. Website Content and Intellectual Property<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">Unless otherwise indicated, website content, including text, photographs, graphics, logos, design elements and other materials, is owned by DocTour or used with permission.<\/span><\/p><p><span style=\"font-weight: 400;\">Website content may not be copied, reproduced, republished, distributed or commercially exploited without prior written permission, except where permitted by applicable law.<\/span><\/p><p><span style=\"font-weight: 400;\">The customer may use website information for personal, non-commercial travel planning.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"20_Website_Availability_and_External_Links\"><\/span><b>20. Website Availability and External Links<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour makes reasonable efforts to keep the website available and accurate.<\/span><\/p><p><span style=\"font-weight: 400;\">However, the website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our control.<\/span><\/p><p><span style=\"font-weight: 400;\">The website may contain links to third-party websites. DocTour does not control all content or privacy practices of external websites. Customers should review the terms and privacy policies of those websites before using them.<\/span><\/p><p><span style=\"font-weight: 400;\">This section does not affect DocTour&#8217;s obligations in relation to services that form part of a confirmed booking.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"21_Applicable_Law_and_Dispute_Resolution\"><\/span><b>21. Applicable Law and Dispute Resolution<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">These Terms and the contractual relationship between the customer and DocTour are governed by the laws of the Kyrgyz Republic, subject to any mandatory consumer protection rules that apply to the customer.<\/span><\/p><p><span style=\"font-weight: 400;\">The parties will first attempt to resolve disputes through good-faith communication.<\/span><\/p><p><span style=\"font-weight: 400;\">If a dispute cannot be resolved amicably, it may be referred to the competent courts of the Kyrgyz Republic, subject to mandatory jurisdiction and consumer protection rules applicable to the customer.<\/span><\/p><p><span style=\"font-weight: 400;\">Nothing in this section prevents a consumer from relying on mandatory rights or remedies available under applicable law.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"22_Amendments_to_These_Terms\"><\/span><b>22. Amendments to These Terms<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">DocTour may update these Terms from time to time to reflect changes in its services, business practices or applicable law.<\/span><\/p><p><span style=\"font-weight: 400;\">The current version will be published on the website with its revision date.<\/span><\/p><p><span style=\"font-weight: 400;\">For a confirmed booking, the version and specific conditions accepted by the customer at the time of booking will apply, unless the parties agree to a lawful amendment or a change is required by mandatory law.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"23_Severability\"><\/span><b>23. Severability<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.<\/span><\/p><p><span style=\"font-weight: 400;\">Any invalid provision will be interpreted or replaced, where legally possible, by a valid provision that most closely reflects its lawful purpose.<\/span><\/p><h2><span class=\"ez-toc-section\" id=\"24_Contact_Information\"><\/span><b>24. Contact Information<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">For questions about these Terms, bookings, cancellations or complaints, please contact:<\/span><\/p><p><b>DocTour<\/b><b><br \/><\/b><b>Legal business name:<\/b><span style=\"font-weight: 400;\"> Pe Tushkova Olga Nikolaevna\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brand name: DocTour Kyrgyz, DocTour Travel, DocTour<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal form:<\/b><span style=\"font-weight: 400;\"> Individual Entrepreneur (IE)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Country of registration:<\/b><span style=\"font-weight: 400;\"> Kyrgyz Republic<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registration \/ tax identification number:<\/b><span style=\"font-weight: 400;\"> 11806197650036\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registration number (KATTOO):<\/b><span style=\"font-weight: 400;\"> 002-2025-169-4071<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>OKPO: <\/b><span style=\"font-weight: 400;\">34026301<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Registered address:<\/b><span style=\"font-weight: 400;\"> Chui Avenue 207, Bishkek 720000, Kyrgyzstan<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:<\/b> <a href=\"mailto:support@doctourkyrgyz.com\"><span style=\"font-weight: 400;\">support@doctourkyrgyz.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Telephone \/ WhatsApp:<\/b><span style=\"font-weight: 400;\"> +996702396959<\/span><\/li><\/ul><h2><span class=\"ez-toc-section\" id=\"Legal_References_%E2%80%93_Kyrgyz_Republic\"><\/span><b>Legal References &#8211; Kyrgyz Republic<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"font-weight: 400;\">These Terms are intended to be read together with the applicable legislation of the Kyrgyz Republic, including:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Law of the Kyrgyz Republic \u201cOn Tourism\u201d, dated 25 March 1999, No. 34:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 1 &#8211; definitions, including tour, tourist activity and tourism services contract;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 4 &#8211; contractual basis of tourism services and protection of tourists&#8217; rights;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 5 &#8211; obligations and responsibility of tourism service providers;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 6 &#8211; rights and obligations of tourists;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 10 &#8211; tourist safety;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 13 &#8211; mandatory tourist insurance;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 14 &#8211; environmental and cultural heritage protection.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Official text:<\/span><a href=\"https:\/\/tourism.gov.kg\/the-law-on-tourism\/\"> <span style=\"font-weight: 400;\">https:\/\/tourism.gov.kg\/the-law-on-tourism\/<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Law of the Kyrgyz Republic \u201cOn Protection of Consumer Rights\u201d, dated 10 December 1997, No. 90:<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 9 &#8211; information about services;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 12 &#8211; liability for violations of consumer rights;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 27-1 &#8211; prohibited practices in electronic commerce;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Article 46 &#8211; payment for services.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Text:<\/span><a href=\"https:\/\/zakon.kg\/law\/zakon-o-zashhite-prav-potrebitelej\/\"> <span style=\"font-weight: 400;\">https:\/\/zakon.kg\/law\/zakon-o-zashhite-prav-potrebitelej\/<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Digital Code of the Kyrgyz Republic, dated 31 July 2025, No. 178<\/b><span style=\"font-weight: 400;\">, effective from 6 February 2026, subject to its transitional provisions.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Official text:<\/span><a href=\"https:\/\/reestr.dpa.gov.kg\/ru\/npa\/59\"> <span style=\"font-weight: 400;\">https:\/\/reestr.dpa.gov.kg\/ru\/npa\/59<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Law of the Kyrgyz Republic dated 31 July 2025, No. 179 \u201cOn Enactment of the Digital Code of the Kyrgyz Republic\u201d.<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Official text:<\/span><a href=\"https:\/\/reestr.dpa.gov.kg\/ru\/npa\/60\"> <span style=\"font-weight: 400;\">https:\/\/reestr.dpa.gov.kg\/ru\/npa\/60<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Resolution of the Cabinet of Ministers of the Kyrgyz Republic dated 28 August 2026, No. 593<\/b><span style=\"font-weight: 400;\">, approving the Rules on imputed liability insurance of tour operators in respect of tourists (medical or accident insurance), effective from 14 September 2026.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Information from the Financial Market Regulation and Supervision Service:<\/span><a href=\"https:\/\/fsa.gov.kg\/2026\/09\/02\/%D0%BF%D1%80%D0%B8%D0%BD%D1%8F%D1%82%D0%BE-%D0%BF%D0%BE%D1%81%D1%82%D0%B0%D0%BD%D0%BE%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D0%B5-%D0%BA%D0%B0%D0%B1%D0%B8%D0%BD%D0%B5%D1%82%D0%B0-%D0%BC%D0%B8%D0%BD%D0%B8-4\/\"> <span style=\"font-weight: 400;\">https:\/\/fsa.gov.kg\/2026\/09\/02\/\u043f\u0440\u0438\u043d\u044f\u0442\u043e-\u043f\u043e\u0441\u0442\u0430\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435-\u043a\u0430\u0431\u0438\u043d\u0435\u0442\u0430-\u043c\u0438\u043d\u0438-4\/<\/span><\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS DocTour &#8211; Travel and Tour Services Last updated: 6 November 2026 These Terms and Conditions govern the use of the website www.doctourkyrgyz.com\u00a0and the booking and provision of travel and tour services offered under the DocTour trading name. Please read these Terms carefully before making a booking. By submitting a booking request, accepting [&hellip;]<\/p>","protected":false},"author":1,"featured_media":8640,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wpupg_custom_link":[],"wpupg_custom_link_behaviour":[],"wpupg_custom_link_nofollow":[],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"difficulty":[],"sort-tour-by":[],"tour-country":[],"tour-duration":[],"tour-season":[],"tour-type":[],"class_list":["post-1094","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - DocTour Kyrgyz<\/title>\n<meta name=\"description\" content=\"Review our Terms and Conditions to understand the rules, guidelines, and policies for using our services. Your rights and responsibilities explained.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - DocTour Kyrgyz\" \/>\n<meta property=\"og:description\" content=\"Review our Terms and Conditions to understand the rules, guidelines, and policies for using our services. Your rights and responsibilities explained.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"DocTour Kyrgyz\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61566433963302\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-09T17:07:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"854\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631\" \/>\n\t<meta name=\"twitter:data1\" content=\"21 \u062f\u0642\u064a\u0642\u0629\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/\",\"url\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/\",\"name\":\"Terms and Conditions - DocTour Kyrgyz\",\"isPartOf\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg\",\"datePublished\":\"2025-01-13T08:59:05+00:00\",\"dateModified\":\"2026-11-09T17:07:53+00:00\",\"description\":\"Review our Terms and Conditions to understand the rules, guidelines, and policies for using our services. Your rights and responsibilities explained.\",\"breadcrumb\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage\",\"url\":\"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg\",\"contentUrl\":\"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg\",\"width\":1280,\"height\":854,\"caption\":\"Bronze equestrian statue of Amir Temur against a clear blue sky in Tashkent, Uzbekistan.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/doctourkyrgyz.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#website\",\"url\":\"https:\/\/doctourkyrgyz.com\/ar\/\",\"name\":\"Travel Agency\",\"description\":\"Get your customized tour to Kyrgyzstan and Kazakhstan with us.\",\"publisher\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/doctourkyrgyz.com\/ar\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ar\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#organization\",\"name\":\"Doctour Kyrgyz\",\"url\":\"https:\/\/doctourkyrgyz.com\/ar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Doctour Kyrgyz\"},\"image\":{\"@id\":\"https:\/\/doctourkyrgyz.com\/ar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/profile.php?id=61566433963302\",\"https:\/\/www.instagram.com\/doctour_kyrgyz\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 - DocTour \u0642\u0631\u063a\u064a\u0632\u0633\u062a\u0627\u0646","description":"\u0631\u0627\u062c\u0639 \u0634\u0631\u0648\u0637\u0646\u0627 \u0648\u0623\u062d\u0643\u0627\u0645\u0646\u0627 \u0644\u0641\u0647\u0645 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0648\u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062e\u062f\u0645\u0627\u062a\u0646\u0627. \u062d\u0642\u0648\u0642\u0643 \u0648\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a\u0643 \u0645\u0648\u0636\u062d\u0629.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/","og_locale":"ar_AR","og_type":"article","og_title":"Terms and Conditions - DocTour Kyrgyz","og_description":"Review our Terms and Conditions to understand the rules, guidelines, and policies for using our services. Your rights and responsibilities explained.","og_url":"https:\/\/doctourkyrgyz.com\/ar\/terms-and-conditions\/","og_site_name":"DocTour Kyrgyz","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=61566433963302","article_modified_time":"2026-11-09T17:07:53+00:00","og_image":[{"width":1280,"height":854,"url":"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631":"21 \u062f\u0642\u064a\u0642\u0629"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/","url":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/","name":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 - DocTour \u0642\u0631\u063a\u064a\u0632\u0633\u062a\u0627\u0646","isPartOf":{"@id":"https:\/\/doctourkyrgyz.com\/ar\/#website"},"primaryImageOfPage":{"@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage"},"image":{"@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage"},"thumbnailUrl":"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg","datePublished":"2025-01-13T08:59:05+00:00","dateModified":"2026-11-09T17:07:53+00:00","description":"\u0631\u0627\u062c\u0639 \u0634\u0631\u0648\u0637\u0646\u0627 \u0648\u0623\u062d\u0643\u0627\u0645\u0646\u0627 \u0644\u0641\u0647\u0645 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0648\u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062e\u062f\u0645\u0627\u062a\u0646\u0627. \u062d\u0642\u0648\u0642\u0643 \u0648\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a\u0643 \u0645\u0648\u0636\u062d\u0629.","breadcrumb":{"@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#breadcrumb"},"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/doctourkyrgyz.com\/terms-and-conditions\/"]}]},{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#primaryimage","url":"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg","contentUrl":"https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg","width":1280,"height":854,"caption":"Bronze equestrian statue of Amir Temur against a clear blue sky in Tashkent, Uzbekistan."},{"@type":"BreadcrumbList","@id":"https:\/\/doctourkyrgyz.com\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/doctourkyrgyz.com\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/doctourkyrgyz.com\/ar\/#website","url":"https:\/\/doctourkyrgyz.com\/ar\/","name":"\u0648\u0643\u0627\u0644\u0629 \u0633\u0641\u0631\u064a\u0627\u062a","description":"\u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u062d\u0644\u062a\u0643 \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0625\u0644\u0649 \u0642\u064a\u0631\u063a\u064a\u0632\u0633\u062a\u0627\u0646 \u0648\u0643\u0627\u0632\u0627\u062e\u0633\u062a\u0627\u0646 \u0645\u0639\u0646\u0627.","publisher":{"@id":"https:\/\/doctourkyrgyz.com\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/doctourkyrgyz.com\/ar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ar"},{"@type":"Organization","@id":"https:\/\/doctourkyrgyz.com\/ar\/#organization","name":"\u062f\u0648\u0643\u062a\u0648\u0631 \u0642\u064a\u0631\u063a\u064a\u0632\u0633\u062a\u0627\u0646","url":"https:\/\/doctourkyrgyz.com\/ar\/","logo":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/doctourkyrgyz.com\/ar\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Doctour Kyrgyz"},"image":{"@id":"https:\/\/doctourkyrgyz.com\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=61566433963302","https:\/\/www.instagram.com\/doctour_kyrgyz"]}]}},"rttpg_featured_image_url":{"full":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg",1280,854,false],"landscape":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg",1280,854,false],"portraits":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg",1280,854,false],"thumbnail":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911-150x150.jpg",150,150,true],"medium":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911-300x200.jpg",300,200,true],"large":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg",1280,854,false],"2048x2048":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911.jpg",1280,854,false],"trp-custom-language-flag":["https:\/\/doctourkyrgyz.com\/wp-content\/uploads\/2026\/10\/pexels-photo-37431911-37431911-18x12.jpg",18,12,true]},"rttpg_author":{"display_name":"Alina T","author_link":"https:\/\/doctourkyrgyz.com\/ar\/blog\/author\/alinasingkhgmail-com\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"TERMS AND CONDITIONS DocTour &#8211; Travel and Tour Services Last updated: 6 November 2026 These Terms and Conditions govern the use of the website www.doctourkyrgyz.com\u00a0and the booking and provision of travel and tour services offered under the DocTour trading name. Please read these Terms carefully before making a booking. By submitting a booking request, accepting&hellip;","_links":{"self":[{"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/pages\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":0,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/pages\/1094\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/media\/8640"}],"wp:attachment":[{"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/media?parent=1094"}],"wp:term":[{"taxonomy":"difficulty","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/difficulty?post=1094"},{"taxonomy":"sort-tour-by","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/sort-tour-by?post=1094"},{"taxonomy":"tour-country","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/tour-country?post=1094"},{"taxonomy":"tour-duration","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/tour-duration?post=1094"},{"taxonomy":"tour-season","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/tour-season?post=1094"},{"taxonomy":"tour-type","embeddable":true,"href":"https:\/\/doctourkyrgyz.com\/ar\/wp-json\/wp\/v2\/tour-type?post=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}